When and where is TwitchCon Amsterdam being held?
TwitchCon Amsterdam is 16-17 July 2022 and will take place at the Rai Amsterdam.Make sure to follow TwitchCon on Twitter for updated information and news. Stay tuned for the official schedule release. We hope to see as many of you as possible in person at TwitchCon Amsterdam!
Are there age restrictions to attend TwitchCon Amsterdam?

Yes, and here they are. You must be 16 years of age or older to attend TwitchCon Amsterdam. If a person is under 18 years of age, such person is considered a minor. Minors who are at least 16 years of age may attend TwitchCon with the consent of the minor’s parent or legal guardian. We regret that minors who are younger than 16 years of age may not attend, even if they are accompanied by a parent or legal guardian. Minors may be restricted from being able to access content/products that are for 18+. 

Tickets are limited to one (1) per Twitch account. Tickets are not refundable, exchangeable, transferable or replaceable if lost or stolen, unless Twitch cancels the event. Tickets are for a specific date and therefore the 14-day withdrawal period under EU law does not apply. In the event that Twitch cancels TwitchCon Amsterdam all ticket holders will be refunded.

Please visit Event Entry Requirements for information on what items are and are not allowed at TwitchCon Amsterdam.

Do I need a Twitch account to register for TwitchCon?
Yes! All ticket holders will be required to have a Twitch account in order to register for TwitchCon. Don’t have one? You can create an account during the registration/ticketing process.
What type of IDs are acceptable?
A passport, national ID card or driver’s license that contain your first name, last name and date of birth are acceptable forms of government issued IDs. Please email registration@twitchcon.com if you do not have one of these forms of identification.
Can I pay for my ticket with PayPal?
Yes! We accept PayPal and Credit Card as payment options.
Will my username be printed on my badge or my first name?
Only your Twitch username will be on the badge which is your physical ticket.
I recently became a Partner/Affiliate but purchased my ticket while I was a community member. Will my badge automatically update to the correct status?
Yes. We will be able to check your status on site and ensure you get the correct badge.
What health and safety measures will be put into place at TwitchCon Amsterdam?

We’re constantly reviewing our health and safety guidelines along with local authorities. In accordance with current local guidelines, there will be no COVID-19 vaccination or testing requirements at TwitchCon Amsterdam.

However, TwitchCon Amsterdam will be presented in accordance with applicable public health and safety guidelines as of the date of the event and the health and safety measures for our event may change at any time as determined by federal or local government agencies, the venue and/or Twitch.  Such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Any ticket holder who does not comply with the guidelines in place as of the date of TwitchCon Amsterdam may be refused admission or be asked to leave the venue and such ticket holder will not be entitled to a refund.

We also recommend checking out these links on governmental and venue health and safety requirements- Entry requirements, and COVID-19 government measures and COVID-19 venue measures

*Updated information will be posted on the TwitchCon website and the TwitchCon twitter when available.

Accessibility Request
Twitch is for everyone, and TwitchCon will represent that. RAI Amsterdam Convention Centre is wheelchair accessible and we will have sign language interpreters in our main Glitch theater. If you require accessibility accommodations, please let us know when you register for your ticket. If you have any questions, please contact our registration team directly at registration@twitchcon.com.
Where is my TC22 Chat Badge?

It could take up to an hour for Twitch to recognize that you’ve unlocked the TwitchCon Amsterdam chat badge. So if you don’t see it right away, don’t worry! And if you’ve never equipped a chat badge before, here’s how to do it: 

  • Open up the stream chat in any channel. 
  • Next to the chat box on the left, click the “chat identity” icon. 
  • In the menu that pops up, you’ll see the TwitchCon Amsterdam 2022  badge assigned to your account.
  • You can choose which badges you want to appear beside your name on the current channel or globally for every channel. Select your TwitchCon Amsterdam 2022 badge and you’re all set. 

Customizable Badge: *With this setting you can select the channel badges that appear next to your name for the specific channel you’re in and your global default. Setting badges for a specific channel will override your global default badges in that channel. *Contact our registration team at registration@twitchcon.com for additional assistance with activating your chat badge.

Please note chat badges are for paid ticket holders.

I stream on a shared channel. How can I get everyone on the channel registered?

We require any additional Partner/Affiliate tickets for shared channels to be granted to co-hosts/on-screen talent only. People who assist a channel’s content creation from a behind-the-scenes basis, such as managers, editors, moderators, significant others, etc, are not considered a shared channel owner. These users would need to secure their own ticket. The deadline to request a ticket for a shared channel is 1 June.

Partners: Begin the registration process, and once you land on the ticket selection page reach out to registration@twitchcon.com with your shared channel name. The TwitchCon Partnerships team will confirm the request, and assign the appropriate ticket for you to complete the purchase. 

Affiliates: Purchase a community ticket and forward your confirmation email to registration@twitchcon.com with the name of your shared channel name. The TwitchCon team will confirm your participation and upgrade the ticket appropriately. 

Community: Each creator on a shared channel must have their own Twitch account to purchase a ticket.

If I submit a panel or idea for the Call for Content, when will I know if I was selected?

Whether your idea is selected or didn’t quite make the cut this year, we’ll be in touch. You’ll hear from us about the status of your application around the following dates:

  • 29 April: Artist Alley, Artist Alley Digital Showcase, Content Sessions, MeetUps, Music, Drag Showcase
  • 3 June: Cosplay Contest

Stay tuned for more info!

What if I submitted content ideas to TwitchCon Amsterdam 2020?
Please resubmit! It’s been a couple years and the TwitchCon committee is starting fresh. So whether your ideas are exactly the same or they’ve evolved, we’re ready to hear it all! Apply here(Please note that y​​​ou will be prompted to sign in with your Twitch account to begin the application) 
Can I edit my Call for Content submission?

Yes! Your submission can be edited until the Call for Content closes. Check out the list below for the various application deadlines:

Once the TwitchCon committee begins reviewing your submission, you will no longer be able to edit your idea. If your submission has gone into review and you must update your application, please email the TwitchCon committee with content questions at speakers@twitchcon.com.

What are the guidelines so I can show-off my awesome cosplay?
We’re here to help you live your best life and show off your craft, but it’s our priority to ensure everyone is safe. Check out our Entrance Requirements and our Events Code of Conduct and Release for acceptable props and items for your cosplay. Cosplayers must check into the TwitchCon Prop Desk upon arrival at the show.
What languages will TwitchCon be presented in?
Most TwitchCon Amsterdam content will be presented and streamed in English, however we will have content in a few other languages, too! We will have one panel room that will interpret sessions from Dutch, French, German, and Spanish into English.
Where should I stay at TwitchCon Amsterdam?
We have worked directly with TwitchCon Amsterdam’s venue, the Rai, to secure discounted hotel rates here. Hotels are not managed by Twitch so if you have any questions or need assistance please email the Rai at hotelservices@rai.nl.
Where should I stay at TwitchCon Amsterdam?
We have worked directly with the Rai to secure discounted hotel rates. You can book a hotel at one of these hotels here. Hotels are not managed by Twitch, if you have any questions or need assistance please email hotelservices@rai.nl.
How do I make changes to my hotel reservation?
The hotel booking link will allow you to make changes, add room nights and guest names to your booking, as well as book an individual reservation (1 room), a small group (up to 9 rooms) or a group booking (10 rooms or more). You can also reach out to hotelservices@rai.nl for any changes or hotel booking requests.
If I test positive for COVID-19 at TwitchCon and booked my hotel through the Rai Hotel Services, will my hotel honor my booking rate for extended stay?
If a guest has tested positive and has to be quarantined, which means that the guest has to stay longer, the Rai Hotel Services team will negotiate the best possible price for the extra days. hotelservices@rai.nl
What can I do at TwitchCon Amsterdam?
The real question is what can’t you do at TwitchCon. Everything and everyone that makes Twitch, Twitch, will be represented throughout the weekend. There will be sessions and workshops to help improve your stream, Esports showdowns, live shows, meet and greets with your favorite streamers, and much, much more. Make sure to follow our TwitchCon Twitter for updated information and news.
Do I need to be a streamer to go to TwitchCon Amsterdam?
Nope! TwitchCon is for the entire Twitch community. While there will be sessions and some content geared towards streaming, we have plenty planned for non-streamers as well. Fans, viewers, developers, and anyone who loves Twitch will find lots to do at TwitchCon.
Will I meet my favorite streamers at TwitchCon Amsterdam?
Many of them, yes! You’ll run into Twitch streamers at TwitchCon both around the show floor and at their meet and greet sessions.
Can I meet up with my community?
Yes! We’ll have community meeting areas and MeetUps onsite. They’re perfect for hanging out with friends from chat.
Can I volunteer to work at TwitchCon Amsterdam?
We have Twitch employees staffing the convention so we don’t need any extra hands, but thanks for the offer! We recommend enjoying the show while our staff plays support.
If I still have a question who can I reach out to?
For all other general inquiries please reach out to our customer experience team at info@twitchcon.com.